Job Description
Join the dynamic retail team at Vanguard Retail Group as a Shop Assistant, where your passion for fashion and exceptional customer service converge.
As a Shop Assistant, you will be the face of our brand, providing an unforgettable shopping experience for our discerning clientele. You will collaborate closely with store leadership to drive sales, maintain premium visual standards, and ensure seamless daily operations. This is an exceptional opportunity for a career-driven individual to thrive in a luxury retail environment and build a lasting career.
Responsibility
- Deliver personalized, high-touch customer service to cultivate brand loyalty and maximize sales opportunities.
- Maintain impeccable store presentation, including floor sets, visual merchandising, and cleanliness.
- Operate POS systems smoothly, handling transactions, returns, and client management with precision.
- Assist with inventory management, including stock receiving, cycle counts, and loss prevention.
- Stay ahead of product knowledge, fashion trends, and brand stories to enhance client engagement.
- Support visual merchandising teams during seasonal transitions and promotional events.
- Participate in ongoing training and team meetings to drive personal and store performance.
Qualification
- High school diploma or equivalent; degree in Merchandising or related field is a plus.
- Minimum 1 year of premium retail or customer service experience.
- Excellent verbal communication and interpersonal skills.
- Proficiency in POS systems and CRM tools.
- Flexibility to work a retail schedule including weekends, holidays, and evenings.
- Demonstrated ability to achieve individual and team sales goals.
- Strong organizational skills with keen attention to detail.