Job Description
Join our award-winning luxury retail team at The Emporium Collective, where exceptional craftsmanship meets impeccable service. We're seeking a passionate Shop Assistant to elevate our client experience in our flagship Mayfair boutique. This role offers flexible hours and the opportunity to work with exclusive international brands in an elegant, fast-paced environment. Perfect for individuals with a keen eye for detail and a genuine love for premium retail.
Responsibility
- Deliver world-class customer service through personalized consultations and product knowledge
- Manage POS transactions, returns, and inventory reconciliation with precision
- Visual merchandising to maintain brand standards and seasonal displays
- Process stock deliveries and maintain organized backroom operations
- Build client relationships to drive repeat business and loyalty program engagement
- Collaborate with team to achieve daily sales targets and KPIs
- Uphold premium brand standards across all touchpoints
Qualification
- Minimum 1 year luxury retail or high-end customer service experience
- Exceptional communication and interpersonal skills
- Proficiency with POS systems and inventory management software
- Strong numerical accuracy and cash handling ability
- Fluent in English; additional languages highly desirable
- Impeccable grooming and professional presentation
- Ability to work weekends, evenings, and peak retail periods
- Passion for fashion, art, or luxury goods