Job Description
Join our award-winning luxury boutique in the heart of Mayfair, where exceptional service meets timeless elegance. We're seeking a passionate Shop Assistant to curate unforgettable shopping experiences for our discerning clientele. As an ambassador of Luxury Lane, you'll embody our commitment to craftsmanship and personalized service while representing one of London's most iconic retail destinations. This role offers flexible hours, competitive compensation, and unparalleled opportunities for professional growth in the luxury retail sector.
Responsibility
- Deliver exceptional customer service through personalized consultations and product knowledge
- Operate POS systems with precision while maintaining cash handling accuracy
- Manage inventory control, including stock reconciliation and replenishment
- Create visually compelling displays that reflect our brand's aesthetic standards
- Process returns/exchanges while maintaining brand integrity
- Collaborate with visual merchandising teams to maintain store presentation
- Contribute to achieving daily sales targets through upselling techniques
Qualification
- Previous luxury retail or high-end customer service experience essential
- Exceptional communication and interpersonal skills
- Proficiency in POS systems and inventory management software
- Strong attention to detail and organizational abilities
- Professional appearance and polished presentation
- Ability to work flexible hours including weekends
- Knowledge of current fashion trends and luxury brands preferred
- Proven track record in meeting sales targets