Job Description
Join SwiftShip Logistics as a Senior Courier Specialist and become the backbone of our delivery ecosystem! We're seeking a dedicated professional to ensure seamless, time-sensitive package transportation across Chicago's dynamic urban landscape. Enjoy industry-leading compensation, comprehensive benefits, and career advancement in a fast-paced, tech-forward environment.
What We Offer:
- Competitive hourly pay with performance bonuses
- Health, dental, vision, and 401(k) benefits
- Company-provided vehicle and fuel card
- Advanced route optimization tools
- Career progression pathways
Responsibility
- Safely transport high-value and time-sensitive packages using company vehicles
- Optimize daily routes using GPS and logistics software for maximum efficiency
- Verify delivery documentation and obtain electronic signatures
- Maintain real-time communication with dispatch and clients via mobile app
- Conduct pre/post-trip vehicle inspections and report maintenance needs
- Resolve delivery exceptions and provide exceptional customer service
- Adhere strictly to traffic laws and safety protocols
- Train junior couriers on best practices
Qualification
- Valid US driver's license with clean driving record (minimum 3 years)
- Minimum 2 years professional courier or delivery experience
- Proficiency with GPS navigation and logistics software
- Ability to lift 70 lbs unassisted and navigate stairs
- Strong problem-solving and conflict resolution skills
- Excellent time management and organizational abilities
- Basic mechanical knowledge for vehicle troubleshooting
- High school diploma or equivalent required