Job Description
Grand Plaza Hotels is seeking a dynamic and experienced Hotel Manager to lead our luxury property in the heart of New York City. As a key member of our executive team, you will oversee all operations, ensuring exceptional guest experiences and optimal financial performance. We offer a premium work environment with ample opportunities for growth.
Responsibility
- Oversee daily hotel operations including front desk, housekeeping, and maintenance.
- Develop and implement strategies to maximize revenue and profitability.
- Ensure high standards of customer service and guest satisfaction.
- Manage and train staff to foster a culture of excellence.
- Monitor financial performance including budgeting and forecasting.
- Coordinate with sales and marketing teams to promote the hotel.
- Ensure compliance with health, safety, and industry regulations.
Qualification
- Bachelor's degree in Hospitality Management or related field.
- Minimum of 5 years experience in hotel management, preferably in luxury properties.
- Proven track record of financial management and revenue growth.
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment.
- Strong problem-solving and decision-making abilities.
- Proficiency in hotel management software such as PMS and POS.